About Us

Meet the friendly faces behind the scenes, led by the ever-smiling manager, Lindsay Altoft.
This amazing team goes above and beyond to organise a plethora of events and activities, tailor-made for our residents. Not just devoted to creating a safe, fun, and friendly environment for residents, but also extending their warmth to families and friends.

Our Team

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    Lindsay Altoft, Home Manager

    Lindsay began her career at Park Lane Healthcare in our accounts department, handling financial matters and supporting resident families. She then transitioned to a regional role, ensuring compliance across multiple care homes.

    With a degree in Social Work from Lincoln University and a deep-rooted passion for caring for the elderly, Lindsay is dedicated to providing exceptional care at Magnolia House. She strives to create a warm and supportive environment where every resident feels valued and cared for.

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    Laura Smith, Deputy Manager of the Residential Unit

    Laura works closely with Lindsay to ensure the smooth running of Cedar Court, Lavender Way and Willow Court. Her friendly and compassionate nature makes her a valued member of the Magnolia House team.

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    Sarah Carter Deputy Manager of Maple Court

    Sarah has been a dedicated member of the Magnolia House team for many years. With a wealth of experience in various roles within the home, she brings a deep understanding of the unique challenges and needs of individuals living with dementia.

    Sarah's passion for providing compassionate and person-centered care is evident in her leadership and commitment to creating a warm and supportive environment for our residents.

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    Mel James, Maple Court Deputy Manager

    As Deputy Manager of Maple Court, Mel's cheery personality, compassion, and patience are invaluable assets. She is often seen interacting with residents, whether it's a dance or a friendly chat, creating a warm and welcoming atmosphere. Mel’s dedication to providing person-centred care ensures the well-being of our residents.

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    Scott Daddy, Maintenance Manager

    Scott's calm and friendly demeanour makes him a popular figure among both staff and residents at Magnolia House. As our Maintenance Manager, he ensures the smooth running of the home, always ready to lend a hand and engage in conversation

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    Jhenna Shaw, Hospitality Manager

    Jhenna’s keen eye for detail and commitment to quality make her an invaluable asset to our team. Having previously worked at Magnolia House, she returned to us in a reception and admin role.

    Her exceptional skills led to her promotion to Hospitality Manager. Jhenna's flair for design and personalised approach contribute to the warm and inviting ambiance of our home.

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    Tracy – Receptionist

    Tracey and Linda, our dedicated receptionists, are more than just friendly faces at Magnolia House. Their warm smiles and welcoming demeanor create a positive atmosphere from the moment you step through the door.

    Always ready to assist, they are happy to help residents with administrative tasks or simply enjoy a friendly chat over a cup of tea. Their kind and caring nature makes them an invaluable part of our community.

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    Our Well-being and Activities Team

    Our dynamic Well-being and Activities Team, consisting of Amy, Kayra, Sarah, and Gabby, is dedicated to enhancing the lives of our residents. They believe that moving into a care home should mark the beginning of a new chapter filled with fun and exciting possibilities. Our team helps residents explore their existing hobbies while introducing them to new ones, ensuring a vibrant and fulfilling lifestyle.

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    Claire Lane, Hospitality & Marketing Manager

    Claire began working for Park Lane Healthcare 19 years ago working in accounts but since taking a break to have her three girls, is back in action as the Hospitality & Marketing Manager. It's a role that keeps her on her toes, but she wouldn't have it any other way!

    She makes sure the residents feel comfortable and welcome, supports the activities team with all sorts of fun events, and keeps everyone in the loop with the monthly newsletter and Facebook updates.

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    Andrew Shepherd, Operations and Compliance Director

    Andrew studied law, working extensively for the Crown Prosecution Service in West Yorkshire before joining us. He obtained enormous experience in all aspects of law in a fast moving, high-pressure environment.

    His deep examination of the legal aspects of running care homes in an ever complex world, where health and safety issues, the Mental Capacity Act and numerous other critical issues are at the fore, have proved vital in delivering the correct decisions for Park Lane Healthcare.